Privacy Policy

1. Introduction

AYA-Innovation ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our mental health AI platform. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, organization, and country (collected through contact forms and inquiries)
• Professional Information: Job title, organization, and role in your institution
• Clinical Data: When using AYA's screening and monitoring platform, voice recordings, symptom assessments, clinical observations, and mental health screening results
• Usage Data: Information about how you interact with our platform, including access logs, session duration, and feature usage
• Device Information: Device type, operating system, browser type, and IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our AI screening and mental health services
• To respond to inquiries and provide customer support
• To conduct clinical research and validation studies (with appropriate consent)
• To train and enhance our AI models (with de-identified data)
• To comply with legal and regulatory obligations
• To prevent fraud and ensure platform security
• To communicate important updates, security alerts, and policy changes
• To analyze platform performance and user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties who assist us in operating our website and providing services (e.g., hosting providers, analytics services)
• Research Partners: De-identified data may be shared with academic institutions and research partners for clinical research purposes
• Legal Compliance: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you provide explicit consent to share your information with third parties

5. Clinical Data Privacy and Security

Clinical data collected through our AI platform is subject to strict confidentiality requirements and applicable healthcare privacy laws, including those governing health information in low-resource settings.

• Clinical records are encrypted both in transit and at rest
• Access to clinical data is restricted to authorized healthcare providers and supervisors
• Patient identifiers are separated from clinical assessments where possible
• All data is securely stored and subject to restricted access controls
• De-identified data may be used for research validation and AI model improvement

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Clinical data is retained in accordance with applicable healthcare regulations and institutional policies. You may request deletion of your personal information, subject to legal and clinical record-keeping requirements.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

• Access: The right to access your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion (subject to legal and clinical requirements)
• Portability: The right to receive your data in a portable format
• Opt-Out: The right to opt-out of certain data processing activities

To exercise any of these rights, please contact us at the address provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy or by providing notice on our website.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: