Disclaimer
Last updated: April 2026
1. General Disclaimer
AYA-Innovation ("Company," "we," "our," or "us") provides the information and services on this website and through our AI mental health platform (collectively, "Services") on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the Services or the information contained therein.
2. Medical Disclaimer
IMPORTANT: AYA's AI platform is designed to supplement, not replace, professional medical care and clinical judgment.
- AYA's AI screening and assessment tools are not a substitute for evaluation by qualified mental health professionals, physicians, or other licensed healthcare providers
- The platform is designed as a decision support and screening tool to assist frontline workers and healthcare providers in identifying individuals who may benefit from clinical evaluation
- All clinical decisions, diagnoses, and treatment plans must be made by qualified healthcare professionals based on comprehensive clinical assessment
- Users of the platform should not rely solely on AI-generated assessments for clinical decision-making without human clinical oversight
- The platform is not intended to provide medical advice, diagnosis, or treatment
3. Accuracy and Limitations
While we strive to provide accurate and reliable AI assessments, the following limitations apply:
- AI models have inherent limitations and may produce false positives or false negatives
- Accuracy may vary based on language, cultural context, user demographics, and clinical presentation
- The platform's effectiveness depends on appropriate data collection, quality of input information, and proper implementation in clinical workflows
- Unusual or complex clinical presentations may not be accurately identified by AI algorithms
- The platform is designed for use in low-resource and primary care settings and may require adaptation for specialty settings
4. No Warranty
We provide no warranty, express or implied, regarding:
- The accuracy, completeness, or reliability of the Services or any assessment results
- The platform's fitness for a particular purpose
- The platform's availability or uninterrupted operation
- The absence of errors, defects, or harmful components
- Compliance with any specific regulatory or clinical requirements in your jurisdiction
5. Limitation of Liability
To the fullest extent permitted by law, AYA-Innovation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of revenue, profit, or data
- Business interruption
- Harm to patients or users based on AI assessments or platform errors
- Failure to identify mental health conditions or risk factors
- Incorrect clinical guidance or decision support
Our total liability in any claim shall not exceed the fees paid by the user for the Services in the 12 months preceding the claim.
6. User Responsibility
Users of AYA's platform accept responsibility for:
- Ensuring proper training and competency before using the platform
- Implementing the platform within appropriate clinical workflows and with proper oversight
- Making clinical decisions based on comprehensive assessment, not solely on AI outputs
- Maintaining appropriate documentation and clinical records
- Complying with applicable healthcare laws and regulations in your jurisdiction
- Obtaining informed consent from patients or participants before using the platform
- Providing appropriate follow-up and clinical care based on screening results
7. Clinical Oversight Requirements
AYA's platform is designed for use with appropriate clinical oversight. Users must:
- Ensure that qualified clinicians review and validate AI assessments
- Establish supervision and quality assurance protocols
- Implement mechanisms for escalation of high-risk cases
- Maintain human oversight throughout the clinical decision-making process
- Follow local clinical guidelines and best practices
8. Not for Emergency Use
AYA's platform is not designed for emergency assessment or crisis response. For individuals in acute crisis or expressing suicidal or homicidal ideation, immediate referral to emergency services is required. The platform should not be used as a substitute for emergency mental health services or crisis intervention.
9. Third-Party Content and Links
AYA-Innovation is not responsible for:
- Third-party content, links, or resources available through the website
- The accuracy, completeness, or legality of third-party information
- Violations of intellectual property rights or other laws by third parties
10. Regulatory Compliance
AYA's platform is designed to operate in low-resource and post-conflict settings in Africa. Users are responsible for ensuring compliance with applicable healthcare regulations, data protection laws, and clinical practice standards in their jurisdiction. Regulations governing medical devices, AI applications, and mental health services vary by country and region.
11. Research and Validation
While AYA's AI models are validated through peer-reviewed research, ongoing validation and real-world performance monitoring are necessary. Performance may vary in different clinical contexts and populations. Users should monitor outcomes and provide feedback to inform continuous improvement.
12. Modifications to Services
We reserve the right to modify, update, or discontinue the Services at any time. We will make reasonable efforts to notify users of material changes. Your continued use of the Services following modifications constitutes your acceptance of the changes.
13. Severability
If any provision of this disclaimer is found to be unenforceable or invalid, the remaining provisions shall continue in full effect.
14. Questions or Concerns
If you have questions about this disclaimer or concerns about the use of AYA's platform, please contact us:
AYA-Innovation
Email: partnerships@aya-innovation.com
Website: https://aya-innovation.com
Important Acknowledgment
By using AYA-Innovation's platform and services, you acknowledge that you have read and understood this disclaimer, accept all risks associated with the use of the platform, and agree to release AYA-Innovation from any liability related to your use of the Services.